WAREHOUSE FULFILLMENT EXECUTIVE / SENIOR EXECUTIVE(MANDARIN)

Supply Chain - Warehouse Fulfillment Executive / Senior Executive (mandarin speaking)Salary Range: RM3000-4500 for junior level; RM4500-6000 for middle levelLocation: Petaling Jaya, MalaysiaWorking Hours: Monday to Friday, 9am-6pmJob Responsibilities:Warehouse Fulfillment Operations● Liaising with cross functional teams on the fulfillment requirements andcoordinate with 3PL plan the operational activities for the fulfillment services delivery● Managing necessary platform wise order creation, administration, shipping and status tracking accurately, and ensuring all orders are fulfilled according to the timeframe● Monitor closely on 3PL daily fulfillment operations such as inbound, outbound and inventory management to ensure the assigned tasks being completedon-time on target● Handling any fulfillment related troubleshooting ensure the operations running smoothly● Monitoring closely on 3PL performance for any fulfillment related process improvements, issues highlight and resolving● Perform then end to end handling of cross border shipping, import/export, and custom clearances● Managing warehouse return orders processing till closure for inventory accuracy● Liaising with CS team and last mile service providers for claim processing● Planning any inventory management related events for necessary stock counting and auditingReporting, Process Improvement, SOP and Project Execution● Liaising with 3PL on the monthly billing submission and verification to ensure the invoices being processed on-time with 100% accuracy● Preparing reports for 3PL performance review● Responsible for reviewing and investigating operations failures, and working with 3PL for process improvements and SOP revision to prevent occurrences● Execute and accomplish the projects assigned (e.g. WH migration, stock relocation, process roll-out, etc.) on time on target● Perform other job-related functions when requiredRequirements:● Degree in logistics, supply chain, engineering, and business administration.● 1-3 years ecommerce fulfillment experience (fresh graduates are welcome)● Knowledge of OMS and WMS API integration would be an advantage● Proficient in Google products (e.g. Gmail, Docs, Sheets, Forms etc.)● Good in data analytics and problem solving● Excellent command of Excel (pivot tables & charts)● Self-motivated and results-oriented with the tenacity to perform in a fast-paced environment● Excellent communication skills English, Mandarin and Malaysian● Based in residential country, able to travel around the regions (SEA & CN)Job Types: Full-time, PermanentPay: RM3,000.00 - RM6,000.00 per monthBenefits:Opportunities for promotionProfessional development